Manual Payments - Get Started
The 'Request for Urgent Payment' Form is used when a client Agency requests a speedy payment outside of the defined payment timeframe.
Urgent Payment requests will incur a processing fee; processed within four (4) business hours (prior notice to Accounts Payable); require appropriate delegate authorisation.
The ‘Request for Foreign Currency Payment’ Form is to be used whenever an invoice contains overseas bank account details; requires payment to be issued in a foreign currency.
Note: Details on the form may require assistance from your agency Financial Services or Accounting team.
Foreign currency payments will be paid within 5 business days of completed request. Allow up to 2 business days after the payment has been completed for the transaction to be reflected in the financial system and general ledger.
How to
Complete the 'Request for Urgent Payment' or ‘Request for Foreign Currency Payment’ available on the Shared Services SA Extranet (external site) (StateNet access required).
For Support and Assistance, contact the relevant Accounts Payable team
Coming Soon: A More Secure Way to Submit Payment Requests
Urgent payment and foreign payment requests will soon be managed through a new ServiceNow workflow, replacing the current PDF forms.
This change is designed to improve security, reduce the risk of fraudulent or unauthorised payment requests, strengthen compliance and audit controls, and provide better visibility of request progress.
We'll share further details as the implementation date approaches. If you have any questions or feedback, please contact dtffsprojects@sa.gov.au.