Introduction

Shared Services SA understands that mistakes happen, and errors occur despite our best efforts.  If you are dissatisfied with your experience with our department, we want to know so that we can look to improve our service.

Getting started

About complaints

A complaint is an expression of dissatisfaction with the products or services provided by the Shared Services SA, where a response or resolution is required.

How to

Leave your feedback

  1. Click this Complaint web form
  2. Complete form fields and select the submit button

Privacy and your personal information
We will only use your information to process your request.
Any complaint we receive will be handled in line with our Complaint management policy (PDF) and Complaint management principles (PDF).