CHRIS 21 upgrade and enhancements

As part of the CHRIS 21 migration program, a number of enhancements were identified that will provide benefits to agencies, employees and Shared Services SA. Over the next six months, new functionality will be progressively delivered to enable the realisation of these benefits. Here is a summary of the upcoming enhancements.

CHRIS 21 version upgrade

During the two year migration program, version upgrades of CHRIS 21 were postponed in order to ensure a stable migration environment and minimise risk. Now that the migrations have been successfully completed, work is progressing to upgrade CHRIS 21 to the latest version by February 2018.

Benefits associated with the version upgrade include the:

  • implementation of additional functionality such as the whole-of-life employee number and a streamlined process for the transfer of employees between agencies
  • facilitation of access to the full range of additional HRMS modules available from Frontier, such as performance management that are not fully compatible with the current version of CHRIS 21
  • resolution of some deficiencies which are currently resulting in manual workarounds in Payroll Services, such as the automation of back-pay calculations.

Two-factor authentication

As part of the CHRIS 21 implementation, public sector employees with a government email account gained access to improved online self-service functionality (HR21). HR21 allows employees to access their payslip, manage personal information, view their leave balances and in some cases, apply for leave.

To enhance the security of HR21, two-factor authentication technology is being implemented, similar to functionality built-in to many online banking applications. Two-factor authentication will send a security code to employees via mobile phone when changes are made to critical personal information in HR21, such as a password reset or a change to bank account details. 

Once implemented, around 15,000 public sector employees without a government email account will be able to access HR21, using their private email address.

To roll out two-factor authentication, employees will need a mobile phone number recorded in order to continue using HR21. Communications regarding this change will be issued in the near future.

Automated bonafide and leave return reports

Testing of a more automated bonafide and leave return reports solution is now underway to replace the current manual sign-off process.

The new automated solution will enable delegates to view and approve bonafide and leave return reports within HR21 Self-Service, without the need for printing or physical signatures.

The rollout of this functionality for SA Health is scheduled to occur in two groups over October and November 2017. Implementation for other agencies is expected to be progressed in early 2018.

Award mapping to allowances

Shared Services SA is working with agencies to align salary classifications, and allowances with specific employee Awards within CHRIS 21. Once this mapping is in place, CHRIS 21 will prevent employees being paid an allowance or salary classification that is not provided for under the applicable Award. 

The benefits of this initiative include:

  • reduced risk of employees being paid incorrectly
  • greater workforce reporting capability over the number of employees covered under different Awards.

Agencies have been instrumental in assisting with data cleansing activities required to implement this functionality, which is scheduled for release in late 2017.