Two-factor authentication has been enabled in HR21, improving security and enabling employees without a government email account to access HR21.

When employees perform specific transactions via HR21 such as a password reset or updating bank account details, a PIN code will be sent either via SMS or to a landline phone (via a recorded message).

This code must then be entered into HR21 before the transaction can be processed.

Employees without access to HR21 can register via the Online Registration Form.