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CHRIS 21 payroll database testing and agency engagement

Shared Services SA and CHRIS 21 system provider Frontier have recently completed the build of the new CHRIS 21 test environment.

Data from 11 existing CHRIS 5 databases has been migrated into the test environment and data from two of the existing CHRIS 21 databases is currently being migrated.

This data is being used to undertake extensive testing of the environment to ensure that the system is operating correctly.

Agency User Acceptance Testing is scheduled to start in April 2015.

jet airplane

Travel with the best fare

Strategic Contracts has successfully negotiated discounted international travel for SA Government Agencies that could save the state an estimated $1.27 million per year.

State government employees who book work-related travel through the state’s contracted travel management company, Carlson Wagonlit, will receive percentage discounts off international base fares from a choice of five airlines.

The five recommended airlines offering the reduced fares include:

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Living the digital by default dream

Government Services Group Executive Director, Chris Oerman, shares his views on the organisation’s digital progress to date and the future initiatives that will lay the foundation for seamless transactional services.

I recently came across media coverage highlighting the progress Service NSW was making in its quest to modernise and deliver government services with the technology that customers expect.

eftpos terminal

Reforming government payment options

The Purchase Card Management System (PCMS) reform project is now in the procurement phase and implementation will begin in 2015.

The project will help provide agencies with better controls and visibility over expenditure and is an initiative identified following the recommendations of the ‘Payment of Accounts Review’ approved by Cabinet in October 2012.

customer service officer

Renewing our customer service principles

We have recently updated our customer service principles to reflect our changing landscape and dedication to improved customer service.

These principles outline how we will interact with our customers, how we will work with our clients, what kind of services we will provide and our commitment to continuous improvement.

Australian currency

Upgrading the state’s payroll system

Over the next three years, Government Services Group will be upgrading the State Government’s main payroll system from CHRIS 5 to CHRIS 21 and undertaking a range of standardisation and consolidation activities. 
This upgrade ensures that public sector employees are paid using a supported and contemporary Human Resource Management System that will have increased functionality and many other benefits for employees.

What are the benefits of updating the payroll system?


Demerit point total now available via EzyReg

A new feature is now available for EzyReg Account holders to view their current demerit point total online. With the new Demerit Point Enquiry tool, you can also view current offences and licence status information for free.
It’s a great self-service feature that is secure, convenient and easy to use.
Create your EzyReg Account 

Service Design and Operating Level Responsibilities

Over the coming months, Shared Services SA will be consulting with client agencies to review the documents that outline our services. 
The updated Service Design and Operating Level Responsibilities documents will more clearly outline the service components and relevant roles and responsibilities between Shared Services SA and state government agencies. 
Consultation sessions have started to update documentation that covers Accounts Receivable, Payroll Services and Financial Accounting services.
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