Rate our website – did you find what you needed?

Payslip distribution

When your payslip is available, you will be notified via email to access it within HR21 Self Service. Historical payslips from CHRIS 5 will not be accessible in HR21.

Only in exceptional circumstances will posted payslips still be provided. The examples stated below are subject to your agencies’ existing processes:

  • When you do not currently have a government email address;
  • When you are on long-term leave, such as Maternity Leave; or
  • When you have no access to the Internet from either work or home. 

For employees without a government email address, hard copy payslips will continue to be sent automatically.

If you have a requirement to receive a hard copy payslip, email Payroll Services.

Ensure the email contains your full name and employee number to assist with processing.

Payslip format

The format of both the electronic and hard copy payslips will change following the implementation of CHRIS 21. Select the links below to:

Payment summaries

Your payment summary will be accessible via HR21; however employees without a government email address will continue to receive payment summaries via the post.

For databases that migrate after 1 July 2016, you will receive two (2) payment summaries for the 2016/17 financial year. 

For the 2016/17 financial year you will receive two payment summaries; one from CHRIS 5 and another from CHRIS 21. The CHRIS 5 payment summary will be posted to your home address (for the period immediately prior to the transition date) and the CHRIS 21 payment summary will also be posted to your home address and be available within HR21 (covering the remaining period after transition). 

Under Australian Tax Office Guidelines, should you elect to do so, you can receive a hard copy payment summary.

To continue receiving a hard copy payment summary please email Payroll Services.  Please ensure your email contains your full name and employee number to assist with processing.