This information is for employees without access to HR21.

HR21 Online Self Service is now available to all employees paid via CHRIS 21, even those without a government email address. HR21 allows you to:

  • access your personal details from any Internet-enabled device in Australia
  • gain more control over updating your personal payroll information
  • receive payslips and payment summaries online.

The implementation of Two-Factor Authentication now allows employees without a government email address to access HR21 Self Service. It also provides extra security when updating personal information in HR21.

If you do not have a government email address, you will need to register your mobile or landline phone number or and personal email address to gain access to HR21.

How to register

Before you begin, ensure you have:

  • An email address*
  • A mobile or landline phone number
  • A recent payslip (within the last 6 months).

If you have a government email address, this must be used instead of a personal email address. If you have not been issued a government email by your agency, please provide a personal email address.

Register now via the online registration form

Once you have registered online, please allow up to seven (7) days for your log on ID and an initial password to be emailed to you. Follow the directions contained in the email to choose your own password when you log in for the first time.

For help interpreting the information on your payslip, please refer to the Quick Reference Guide – How to Interpret Your Payslip.

Why do I need to provide this information?

To protect your data, we need to be sure we are providing access to the right person. We require this additional information to confirm your identity.

For further assistance